Refund policy

LeanLight accepts returns of eligible stock items within 30 days of the purchase date. Items must be unused, uninstalled, and in the original manufacturer carton with all accessories.

Custom, special-order, cut-to-order, and installed products are not returnable. Ballasts, drivers, sensors, and retrofit kits cannot be returned once installed. Original outbound shipping charges and gift cards are not refundable.

Who pays return shipping

• Change of mind or over-order: you pay return freight. A restocking fee may apply and will be confirmed before you ship.
• Defective, DOA, missing parts, or wrong item: LeanLight pays return shipping after we approve the request.
• Freight or parcel damage: contact us within 7 days of delivery with photos of the product and packaging.

Start a return at account.leanlight.com, or email customerservice@leanlight.com / call (800) 514-1735. Do not ship without approval. After we receive and inspect the item, refunds, replacements, or store credit are typically processed within 5–7 business days.

Every order includes a 30-day seller warranty. Longer manufacturer coverage is listed on the product page.

Full details: Returns & Warranty.